Terms of Service

Last updated: June 1, 2025

1. Acceptance of Terms

By creating an account or otherwise accessing or using ClicklessQA (the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use the Service.

2. Description of Service

ClicklessQA is a SaaS platform that provides AI-assisted end-to-end website testing, including automated test generation, execution via isolated browser workers, failure analysis, scheduling, and reporting ("Service"). Features available to you depend on the subscription plan associated with your organization.

3. Accounts and Organizations

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.

Each account belongs to a single user. Organizations can have multiple members with different roles (Owner, Admin, Member). The Owner is responsible for managing the organization's subscription and members.

You must notify us immediately at [email protected] if you become aware of any unauthorized use of your account.

4. Subscription Plans and Payment

4.1 Plans

ClicklessQA offers Free, Basic, and Pro plans with different feature limits as described on our pricing page. Plan details are subject to change with advance notice.

4.2 Billing

Paid plans are billed monthly in advance. Payments are processed securely by Stripe, Inc. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.

4.3 Cancellation and Refunds

You may cancel your subscription at any time from the Billing settings page. Your access to paid features continues until the end of the current billing period. We do not offer prorated refunds for partial months, except where required by applicable law.

4.4 Taxes

Prices are exclusive of applicable taxes. You are responsible for all taxes, duties, and levies imposed by government authorities on your use of the Service.

5. Acceptable Use

You agree not to use the Service to:

  • Test websites or applications you do not own or have explicit authorization to test
  • Conduct unauthorized penetration testing, vulnerability scanning, or DDoS attacks
  • Scrape, harvest, or extract data from third-party websites in violation of their terms
  • Transmit malware, ransomware, or any malicious code
  • Circumvent any rate limits, usage quotas, or access controls in the Service
  • Reverse-engineer or attempt to extract source code from the Service
  • Use the Service for any unlawful purpose or in violation of any regulations
  • Resell, sublicense, or otherwise commercialize access to the Service without written permission

We reserve the right to suspend or terminate accounts that violate this policy, with or without notice, at our sole discretion.

6. Intellectual Property

6.1 Our IP

The Service, including its design, code, trademarks, and all content produced by ClicklessQA, is owned by ClicklessQA and protected by applicable intellectual property laws. Nothing in these Terms grants you any rights in the Service beyond the limited license to use it as described herein.

6.2 Your Content

You retain ownership of all test flows, configurations, and other content you create ("Your Content"). By using the Service, you grant ClicklessQA a limited, non-exclusive, royalty-free license to process, store, and display Your Content solely to operate and improve the Service.

6.3 Feedback

If you submit feedback, suggestions, or ideas about the Service, you grant us the right to use that feedback without restriction or compensation to you.

7. Confidentiality

Each party agrees to keep confidential any non-public information disclosed by the other party that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. This obligation does not apply to information that becomes publicly available through no fault of the receiving party.

8. Data Processing

ClicklessQA processes personal data on your behalf as a data processor when you use the Service. Our data handling practices are described in our Privacy Policy. For enterprise customers requiring a Data Processing Agreement (DPA), please contact [email protected].

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. CLICKLESSQA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

AI-generated test code and failure analysis are provided for informational purposes. You are solely responsible for reviewing, validating, and deploying any AI-generated output in your production or CI/CD environments.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLICKLESSQA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT WILL CLICKLESSQA'S TOTAL CUMULATIVE LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO CLICKLESSQA IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

11. Indemnification

You agree to indemnify, defend, and hold harmless ClicklessQA and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to (a) your use of the Service in violation of these Terms, (b) Your Content, or (c) your violation of any third-party rights.

12. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access to the Service immediately, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the Service ceases immediately. Sections 6, 9, 10, 11, and 13 survive termination.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising out of or related to these Terms shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except that either party may seek injunctive relief in a court of competent jurisdiction.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or a prominent in-app notice at least 14 days before the change takes effect. Your continued use of the Service after that date constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms? Contact us at:

ClicklessQA

Email: [email protected]