Privacy Policy
Last updated: June 1, 2025
1. Introduction
ClicklessQA ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights regarding that data when you use our platform at clicklessqa.com (the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.
2. Information We Collect
2.1 Account Information
When you register, we collect your name, email address, and a hashed password. If you join an organization, we also store your role within that organization.
2.2 Usage Data
We automatically collect information about how you use the Service, including pages visited, test executions triggered, browser type, IP address, and timestamps. This data is used solely for operational and product improvement purposes.
2.3 Test Content
Test flows, URLs, and associated artifacts (screenshots, logs, DOM snapshots) you create are stored on our infrastructure and processed by our AI pipeline to provide the Service. We do not use your test content to train general-purpose AI models.
2.4 Billing Information
Payment and billing details are handled exclusively by our payment processor. ClicklessQA stores only a customer reference ID and subscription status — we never store raw card numbers or financial account information.
2.5 Cookies & Similar Technologies
We use session cookies to authenticate users and maintain your session. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though this may impair certain features.
3. How We Use Your Information
- Provide, operate, and maintain the Service
- Process transactions and send subscription-related emails
- Send transactional notifications (test results, alerts, invitations)
- Detect and prevent fraud or abuse
- Improve the Service through aggregated, anonymized analytics
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Sharing and Third Parties
We share your data only with trusted sub-processors required to operate the Service:
| Sub-processor | Purpose |
|---|---|
| Database provider | Database hosting |
| Stripe, Inc. | Payment processing |
| AI service provider | AI test generation & failure analysis |
| Resend | Transactional email delivery |
| Job scheduler | Background job execution |
| Digital Ocean | Infrastructure & hosting |
We require all sub-processors to maintain privacy protections equivalent to or greater than those described in this policy.
5. Data Retention
We retain your account data for as long as your account is active or as needed to provide the Service. Test execution data (logs, screenshots) is retained for 90 days by default and then automatically deleted. You may request earlier deletion at any time (see Section 7).
6. Security
We implement industry-standard security practices including encryption in transit (TLS 1.2+), encryption at rest for sensitive fields, access controls, and regular security reviews. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security but we take commercially reasonable steps to protect your data.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion of your personal data
- Portability — receive your data in a machine-readable format
- Objection — object to processing based on legitimate interest
- Restriction — request that we limit processing in certain circumstances
To exercise any of these rights, please email [email protected]. We will respond within 30 days.
8. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us and we will promptly delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or via a prominent notice in the Service at least 14 days before the change takes effect. The "Last updated" date at the top of this page reflects the most recent revision.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
ClicklessQA
Email: [email protected]